Do I still need to keep my receipts and documentation for prescriptions and office visits, plus the Explanation of Benefits that are sent to me?

Yes. During the year, you should keep all of your original receipts and documentation for prescriptions and health-related expenses for all transactions, including debit card ones, so you’ll have them if needed to verify a claim for us and for IRS taxes. The IRS requires that we validate each transaction, including debit card ones. In most cases involving debit card transactions, the electronic data we already have will be sufficient to accommodate this requirement. If we do not have the electronic data or if the transaction cannot be validated, we’ll contact you and you’ll be asked to provide documentation with receipts. Make sure you respond promptly to a request for receipts – failure to do so can result in the expense being labeled as ‘ineligible’, in which case you would be obligated to repay the amount to the Plan. It can also result in deactivation of your card.