Florida Blue Behavioral Health Information

We wanted to make you aware of a recent change to Florida Blue’s behavioral health vendor.  New Directions and Tridiuum became one organization and are now Lucet.

As a member of Florida Blue, your health insurance plan includes behavioral health benefits like mental health services, substance use treatment and more. Florida Blue has partnered with Lucet to provide behavioral health services. If you have questions about your benefits or want more information call Lucet at 866-287-9569 or visit LucetHealth.com.

Lucet is aimed at:

• Delivering the right care, faster.
• Connecting payers, providers, and members more efficiently; and
• Increasing successful outcomes

What to expect from Lucet
Lucet can help you through their member service phone line, website or by enrolling in one of their programs to:
• Understand your behavioral health needs and benefits.
• Provide information on topics such as depression, anxiety, substance use disorder,
autism spectrum disorder and bipolar disorder.
• Locate in-network behavioral health providers, specialty doctors and treatment facilities.
• Connect with people and groups in your community that can support
your mental well-being journey.
• Coordinate care with your providers.